At Danora Perfume NZ Ltd, we value your privacy and are committed to handling your personal information responsibly. This Privacy Policy explains how we collect, use, protect and manage your personal information when you visit our website, contact us or place an order with us.
1. How We Collect Information
We may collect personal information when you place an order, contact us, create an account, subscribe to our marketing communications or use our website. This may include your name, email address, phone number, billing and delivery address, order details and other information you choose to provide to us.
2. How We Use Your Information
We may use your personal information to process and deliver your orders, arrange payments, manage returns and refunds, respond to enquiries, provide customer support, improve our website and services, and meet our legal and regulatory obligations. Where permitted by law and where appropriate, we may also use your information to send you promotional communications.
3. Payment and Order Information
Payments made through our website are processed securely by third-party payment providers. We do not normally store your full payment card details. Where necessary, we may share relevant order and transaction information with payment providers and delivery services to process and complete your purchase.
4. Sharing Your Information
We may share relevant personal information with trusted third parties that help us operate our business, such as payment providers, courier and delivery companies, website and technology providers, and marketing or communication service providers. We only share information where it is reasonably necessary for these services or for other lawful purposes. We do not sell or rent your personal information to third parties for their own marketing purposes.
5. Cookies
We use cookies and similar technologies to make your online shopping experience easier and to improve our website. Cookies may help us remember your preferences, keep items in your shopping cart, support secure checkout, understand how visitors use our website, and improve our services and marketing. You can manage or disable cookies through your browser settings, although doing so may affect some features or functionality of the website.
6. Protecting Your Information
We take reasonable steps to protect your personal information from unauthorised access, loss, misuse, alteration or disclosure. We use appropriate security measures to help keep your information safe. However, no website or online service can be guaranteed to be 100% secure.
7. Marketing Communications
If you have agreed to receive marketing communications from us, we may send you information about new products, promotions, special offers and other updates that may be relevant to you. You can unsubscribe from marketing communications at any time by using the unsubscribe option provided in our marketing messages.
8. Accessing and Correcting Your Information
You may contact us to request access to the personal information we hold about you or to ask us to correct information that is inaccurate or incomplete. We will take reasonable steps to ensure that the personal information we hold is accurate, complete and up to date, and will respond to your request in accordance with applicable New Zealand privacy requirements.
9. Contact Us
If you have any questions about this Privacy Policy, wish to request access to or correction of your personal information, or have any concerns about how we handle your information, please contact us:
Danora Perfume NZ LTD
Email: info@danoraperfume.co.nz